RESULTS DRIVEN
ARTICLES & EBOOKS
FEATURED ARTICLES
IN OTHER NEWS
Conversational Ninjutsu: Mastering the Art of Productive Difficult Discussions
Learn how to have difficult conversations with employees, co-workers, and loved ones in a way that leads to productive outcomes. Whether we are dealing with employees who are underperforming, arguing with our spouses, negotiating with a difficult customer, or just using the words "no", or "I'm sorry" or [...]
The Surprising Relationship between Accountability and Workplace Happiness
In the world of management and leadership, the notion of accountability can be a double-edged sword. Some managers fear that holding their teams too accountable will lead to disengagement and unhappiness among employees. However, this case study challenges that prevailing mindset and showcases how high levels of accountability can [...]
7 Solutions to Reducing Stress and Avoiding Manager Burnout
Manager burnout is a pressing issue I want to bring to light because it can critically damage individuals and entire organizations. This typically comes to pass when I, or any other manager, am subject to prolonged bouts of stress, leading to a complete drain of our physical, emotional, and [...]
Talent Mastery Explained
The value of having a competency-based framework in your company. As businesses evolve, so must their approach to measuring employee performance. Using traditional job titles and descriptions no longer suffices. To attract top talent, companies must adopt a competency-based framework. This system identifies the skills and abilities necessary for [...]
The 7 Ways Managers are Tanking Their Success
Success is something that everyone strives for, but not everyone achieves. Many of us fail to reach our ultimate goals due to a variety of factors such as lack of motivation, poor time management, or lack of support. However, there are also some things we do that sabotage our [...]
Employee Motivation Mastery: Techniques for Success
As a leader, you know that a motivated and engaged team is crucial for your organization's success. But have you ever wondered why some employees remain unmotivated despite your best efforts? It's because motivation is an inside job - you can't force it from the outside.In this blog, we'll delve [...]
The Secret of How to Lead Gen-Z Effectively
As leaders, managers have always been tasked with the responsibility of motivating and driving their team members to achieve success. However, this challenge has become especially pronounced in recent years as more Gen Z'ers enter the workforce. As a leader, it is essential that you not only understand this generation’s [...]
Authenticity In Leadership
Authentic leadership is a concept that has gained increasing attention in recent years. It refers to a leadership approach that is based on honesty, transparency, and self-awareness. Leaders who practice authentic leadership are able to build trust with their followers and create a culture of openness and accountability. In [...]
The 10 Best Responses When Dealing with a Difficult Person
Being at work can be stressful, especially when you're dealing with difficult people. But don't panic: We've compiled a list of responses that will help you deal with difficult people in the workplace. And if all else fails, don't forget to take a deep breath, count to 10—or 100—and [...]
From Bossy to Collaborative – Can Your Skills Take You There?
As a leader, have you ever found yourself struggling to work with peers and stakeholders who are just as successful and confident as you? Your previous command-and-control style of leadership no longer works, and you're putting your future success on the line. Don't worry; there’s a solution. It's time for [...]
How to Help Superstar Employees Fulfill Their Potential
Do you have a superstar employee who is capable of great things, but you are not sure they can be a good leader? What actions must you take to find out and make a solid bet on the future? What do you need to start developing them? In this [...]
How Leaders Unintentionally Create Roadblocks to Their Team’s Productivity
The true measure of success is getting the job done, not necessarily how long it takes. Leaders unintentionally create roadblocks to their team's productivity by creating confusion about what is a priority and clear guidelines regarding communication channels, allowing autonomy to get their work done without constantly creating conflicting directions. [...]
Learn EXACTLY How to Train Employees
Training employees is an essential part of any organization's success. It helps ensure that employees are competent and confident in performing their duties, ultimately improving productivity and profitability. However, training is only effective when it is done correctly. This training course will focus on the most effective ways to [...]
The ONE Thing All Great Managers Have in Common
“A good mentor hopes you will move on. A great mentor knows you will.” The same holds true for managers. A manager's role should be to nurture their team and sharpen the skills of each individual so there is always someone ready for advancement. When new opportunities arise, [...]
How to Get Your Team to Follow Through After a Meeting
Are you having trouble getting your team to take action after a meeting? It's not unusual for meetings to end with ideas swirling around, but no cohesive plan on how to move forward. So many of us have experienced this feeling of being stuck when it comes to bringing great [...]
7 Traits of Employees that Show Leadership
Do you know how to spot leadership traits of an employee? Are you looking for the signs of a true leader? Someone who inspires others and can think beyond their current state? Here, we'll uncover 7 key traits evident in those with leadership potential. These observable characteristics will help whether [...]
7 Ways Managers Can Create Improved Focus for Their Team
It’s no surprise that people struggle to focus. We’re bombarded with distractions, burdened by unrealistic expectations, and drowning under too many incoming requests. In a world of constant distractions, many employees can't find the focus to get quality work done. A recent survey showed that almost two-thirds admit [...]
7 Errors Leaders Make That Cost Them Employees
Managers should focus on improving leadership in order to stop employees from quitting, as employee turnover could be expensive and disruptive to the business. If employees leave the managers must invest time and money in hiring and informing new employees. This could slow productivity, which can negatively affect [...]
3 Simple Steps to Annual Goal Setting
An annual planning session is an important tool for any organization, regardless of its size or industry. By planning for the coming year, a company can set clear goals, identify potential challenges, and create a roadmap for achieving success. One of the key benefits of an annual planning session [...]
Using DISC Behavior Assessments to Grow Your Career
Whether you’re a new manager, a mid-level manager, or an up-and-coming professional, your personal career development should always be your number one priority. You can take the guesswork out of this process by utilizing DISC behavior assessments to help better understand yourself and how you interact with others. Let’s [...]
Easy Ways To Delegate For Your Leadership Development
Who is running you? Are you running things, or is your job or business running you? Let me share with you some easy delegation tips. Do you feel stressed out and overloaded with too much work? Do you feel like your phone rings all day with questions from your [...]
Do You Have These Leadership Skills?
The solution to the Great Resignation may be found in the manager. Not necessarily is it a societal phenomenon brought on by the pandemic. It has been important for a very long time that you must manage your employees' feelings to be an effective leader. That is the heart [...]
An Easy Method of Improving Performance That Works for All
The topic of performance management can bring dread to managers and employees alike. But a successful system can positively impact the bottom line, provide a path for achieving goals, and increase employee morale. This blog's Performance Management System resources can help implement and maintain a successful strategic process. [...]
The Roi of Investing In Your Management Teams Training
Articulating the return on investment (ROI) of Management Training is highly challenging. Unlike training the tactical side of the responsibilities, gauging the effectiveness of soft skills training for leadership and effective management practices is harder to nail down. New organizational managers' output of their People Skills isn't as [...]
10 Reasons Good Team Members Quit
Many, if not most, managers are promoted into a leadership role with little or no formal training. Here's the scenario. They were most likely a great team member. One that was respected and performed well. Your company needed a manager. Your selected this great employee and gave them [...]
Money Isn’t the Way to Motivate Employees Find Out Why!
Money isn't Always the Answer Research shows that personal recognition is more effective than monetary rewards in maintaining long-term performance. Yet many managers steer away from performance-based rewards because they’re seen as expensive. There are several valuable approaches for supporting and encouraging high individual performance. For example, [...]
10 Interview Questions To Solve Your Hiring Mistakes
Try these questions for improved Hiring Success 1. Tell me about how you worked effectively under pressure. Type of response you are looking for: I worked on a key project scheduled for delivery to the client in 60 days. My supervisor came to me and said that we [...]
It’s All About These 5 Steps to Balanced Leadership
Most great leaders recognize that you are in the people business no matter what business you are in. Now let's talk about balance. People often debate what makes a better leader: the no-nonsense, results-focused type or the motivational, people-focused type. New research has provided the answer--neither. James Zenger [...]
Easy Ways To Delegate For Your Leadership Development
Who is running you? Are you running things, or is your job or business running you? Let me share with you some easy delegation tips. Do you feel stressed out and overloaded with too much work? Do you feel like your phone rings all day with questions [...]
Have You Heard? MEETINGS WITH BOSS Is Your Best Bet To Grow
Find out what the boss wants and then give it to them! Have you ever heard that term before? Are you working really hard, achieving exceptional things, and yet still somehow failing to move forward in your organization as quickly as you would like? It may be that [...]
How to Get to the Decision Maker
Step 1 | Identify the type of screen you’re facing There are two types of screens: The investigation screen and the blind screen. Then there’s the blind screen -- the gatekeeper hardly asks you anything at all apart from your name. If your name is not instantly recognizable, [...]
7 Components to Make Job Descriptions Effective
YES! Job Descriptions are Important! Let’s face it. It’s hard to get the right person for the job. It’s even harder when you don’t know exactly what that job is. Job descriptions are tough. In my travels, I’ve found most job descriptions to be inadequate at best and [...]
10 Minutes to Create Results Driven Communications
Better Communication will Transform Your Results Most managers tread water in the areas of communications that directly impact on the results of the organization. These managers have plans, but, all too often, fail when it comes to making them happen – this is in part due to inefficient [...]
Prioritizing the Priorities – 6 Ways to Make Time Work for You
It’s funny how we talk about time – we spend it, save it, buy it. Time is money, and even when we have “free time,” well, it’s not really free is it? As a business leader, time is your greatest asset – and probably your biggest challenge as [...]
5 Steps to Active Listening
Ask anyone who’s ever been on the receiving end of a poorly executed, template-based cold outreach campaign: Sales interactions are simply better when they are focused and personalized. The closer you can come to understand what your prospects want to gain from a new product, service, or vendor, [...]
5 Reasons Your Staff is Leaving You
Business, like life … isn’t always fair. That’s why there are industries that, historically, experience high turnover rates. And restaurants top the charts. In 2017, this industry saw a turnover rate of about 70 percent, with retail around 60 percent, transportation around 40 percent and technology and professional services [...]
7 Ways to Keep Your Team Motivated and Inspired as the COVID-19 Nightmare Continues
Leadership needs new tools to re-energize their teams. It is no surprise that inspiration, motivation, performance, and overall well-being are lacking for many. As we continue to flip the calendar to yet another month of this Covid-19 debacle, it is no surprise that inspiration, motivation, performance, and overall [...]
Ensure You Are Hiring Top Talent. Follow These Steps and Win!
It is shocking how many hiring managers and executives have poor skills when interviewing for talent. In my observations, it seems that in most cases, this key and the essential process have been self-taught, and they have not taught themselves very well. As my mantra always goes, “No [...]
Know Your Worth. Learn 3 Ways to Stay Above Your Paygrade
A new year is here, and if you’re like me, you’re already thinking about how much you want to accomplish in 2022 – and the limited time you have to do it. If you find yourself whining that “there aren’t enough hours in the day,” know you’re [...]
10 Reasons Good Employees Quit
When there is a problem, look at leadership first. Retail does not have a good reputation for being a long term employment opportunity. The industry enjoys one of the highest employee turnover ratios of all industries, with maybe the exception of a few. Hospitality and Car Dealerships. Hey, I’ve [...]
4 Best Steps to Hiring a Winner!
Open Position … Perfect Canidate! It is shocking how many hiring managers and executives have poor skills when interviewing for talent. In my observations, it seems that in most cases, this key and the essential process have been self-taught, and they have not taught themselves very well.As my mantra [...]
Identifying Destructive Behaviors in Your Employees
Caving into Destructive Behavior of difficult personalities by sticking your head in the sand and hoping that the problems will go away is a sure way to sabotage your impact. Dealing with Difficult People As a manager in the healthcare industry, there will often be times when [...]
Overcoming Challenges During These Difficult Times
Business Growth Café with Special Guest Tony Penn A podcast where insights and actionable steps are shared to incorporate into your business. While we tend to think of sales and marketing as the drivers of growth, the reality is, there are multiple factors that can impact the growth [...]
7 Tips to Managing Your Team Remotely
Nobody asked to be here, yet here we are. Even those of us who were on this earth for quite a while have never seen anything like this. COVID-19 has forced every working professional to reevaluate their idea of what work-life balance looks like. With information changing by the [...]
Resume Writing with “Expert-Approved” Tips
Let’s be honest: Writing a resume is a drag. And I’m going to let you in on a little secret: reading one is no picnic either. But since just about all employers require it, resumes are kind of a necessary evil. But that doesn’t mean they’re not useful. [...]
Creating an Environment of Trust
Successful businesses are built on relationships, and at the foundation of all relationships is trust. Without trust for each other and their leaders (you), your team will never truly engage, and your company will never have the kind of culture that drives success. Engaged workers bring creativity and passion [...]
6 Ways to Identifying Strategic Leadership
It seems like everyone out there in the business community likes to label and/or typecast leaders over time. As an executive coach and former CEO/COO, I wish I had a nickel for every time we labeled those in a leadership position as not being “strategic” enough to move their [...]
3 best practices for keeping employees
I’m always hearing my clients, as well as others in various businesses, complaining about the lack of qualified applicants to hire. They blame everything and everyone; low unemployment, poor quality schooling, and of course, the ever-popular, “entitled and lazy millennials”. Fact is, while finding great people is a [...]
Hiring Top Talent – 6 Mistakes and 6 Best Practices
So life is good, your business is growing, your customers seem happy and money is starting to roll in. You’re moving at a million miles per hour and, of course, you know you need the right people or you won’t be able to continue. So how do you [...]
Feeling stressed? You’re not alone.
According to research, the percentage of Americans who are stressed at work is ridiculously high, and it’s only getting higher. According to the CDC’s National Institute of Occupational Safety and Health, studies have found the number of Americans who are “extremely stressed at work” range between 29 percent [...]
Dealing with Difficult People
Everyone has met that person – or people – who fills you with so much frustration want to pull your hair out – and, unfortunately, sometimes you even have to work with them. I’ve encountered more than my fair share of difficult people – those who don’t [...]
