As a business owner, executive, or manager, there will often be times when you’ll have to deal with different types of difficult people. These people may be within your organization, such as employees, your peers, or your boss.
Regardless as to who they are, it is important that you deal with these difficult people in a way that brings about the most significant impact from you and the areas you manage.
Dealing with difficult people is a skill that many don’t possess. Most tend to view the Destructive Behaviors of these individuals as though they are infrequent enough to avoid. Others see the patterns of Destructive Behaviors, but do not know how best to address the situations.
High Impact Managers, on the other hand, have a habit of looking for and addressing Destructive Behaviors. They know that these behaviors must be addressed, even if doing so is difficult.
IGNORING DIFFICULT BEHAVIORS WON’T HELP
Caving into the Destructive Behavior of difficult personalities by sticking your head in the sand, and hoping that the problems will go away, is a sure way to sabotage your impact.
You Will Learn How to Deal With
- The Selective Performer
- The Disrespectful Employee
- The MicroManager
- The Backstabber
- The Consistently Late